Enrollment options

Course Information

  • Audience: Public health workforce
  • Format: Webinar
  • Date/Time: Tuesday, March 26, 2024
    2:00 - 3:00 PM ET
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: Pending

    Southern New Hampshire Area Health Education Center is an approved provider with distinction of nursing continuing professional development by the Northeast Multistate Division Education Unit, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. 1.0 Contact Hours Activity Number: 1557 This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Southern NH AHEC and The New Hampshire Public Health Association. The Southern NH AHEC is accredited by the NH Medical Society to provide continuing medical education for physicians. Southern New Hampshire Area Health Education Center designates this live activity for a maximum of 1.0 AMA PRA category 1 Credit (s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. For other professionals: 1.0 professional hours of continuing education.
    If you are not seeking a CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials:None
  • Pre-requisites: None

About this Webinar

Workplace violence encompasses a range of behaviors that involve acts or threats of violence towards employees occurring within the workplace. These behaviors can include verbal abuse, bullying, harassment, physical assaults, and even the extreme act of homicide. Data reveals that healthcare workers face a significantly higher risk of encountering workplace violence compared to workers in other industries. This alarming statistic indicates that healthcare professionals are five times more likely to experience such incidents. A recent survey conducted by National Nurses United in 2022 further supports this concerning trend, with 40 percent of hospital nurses reporting an upsurge in violent episodes within their workplace. In this session, the speaker will discuss types of violence, risk factors, preventive measures, and de-escalation techniques and tips.


What you'll learn

After completing this course, participants will be able to:

  • Identify each of the four major types of inpatient violence
  • Discuss strategies to manage each major type of violence
  • Employ at least two strategies to manage each major type of violence


This webinar is recorded and made available within 2 business days of the webinar close. Please log in to view the recording in the section "View a Recording of the Webinar. "


Subject Matter Expert

  • Jeffrey Fetter

    Dr. Jeffrey Fetter

    Chief Medical Officer New Hampshire Hospital Assistant Professor of Psychiatry Geisel School of Medicine at Dartmouth

Jeffrey C. Fetter, MD attended Johns Hopkins University, received his medical degree from Case Western Reserve School of Medicine, completed a combined residency in Internal Medicine and Psychiatry at Dartmouth-Hitchcock, and is board certified in psychiatry and internal medicine. Dr. Fetter also completed the University of New Hampshire Physician Leadership Development Program. He is an Assistant Professor of Psychiatry at the Geisel School of Medicine at Dartmouth who has focused his career on addressing clinical care at the interface of psychiatry and general medicine. Dr. Fetter began his practice at New Hampshire Hospital, as a staff psychiatrist leading a psychiatric team treating medically ill patients, and a multidisciplinary Cardiometabolic Consultation Service. He moved to Concord Hospital where he headed the Consultation-Liaison Service, but also practiced in the Emergency Department, ECT service, inpatient unit, and a cardiometabolic psychiatry clinic. As Chief Medical Officer (CMO) at the NH Department of Corrections he oversaw primary care of over 2000 inmates in three prisons and three halfway houses. He managed a substantial influenza outbreak in 2015, and established a prison hospice program. He also practiced psychiatry in the Residential Treatment Unit and the Special Housing Unit (solitary confinement). At Riverbend Community Mental Health Center, Dr. Fetter served as CMO overseeing psychiatric care in settings including the Community Support Program, integrated primary care/mental health settings, and residential services. He provided direct patient care on the ACT team. He led the agency’s response to the first wave of the COVID-19 pandemic. Currently CMO of New Hampshire Hospital, Dr. Fetter is responsible for oversight of clinical services. He participates in educational programs for trainees and staff and has been active in the NH state mental health system’s response to the COVID-19 pandemic. Dr. Fetter has published several articles on clinical and public health management of COVID-19 in community mental health and psychiatric hospital settings. Dr. Fetter is the recipient of the Abraham Lenzner, MD Award in Consultation-Liaison Psychiatry, the Association of Medicine and Psychiatry’s Martin Fenton, MD Award, the NH Public Health Association’s Friend of Public Health Award, the NH Psychiatric Society’s Leadership Award in 2021, and the National Alliance for Mental Illness’ Exemplary Psychiatrist for 2023. He is also a scout leader and plays fiddle in an old-time string band.


Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Self enrollment (Student)
Self enrollment (Student)