Community Health Workers Learn Teach Back
Would you like to learn an easy to use communication technique to help improve your interactions with your clients?
Register
Course Information
- Audience: Community health workers, CHW supervisors, Community Health Centers
- Format: Webinar
- Date/Time: Wednesday, December 13, 2017, 12:00-1:00 PM
- Price: Free
- Length: 1 hour
- Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_CHWLTB.
If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course. - Competencies: Community Partnership Skills
- Learning Level: Awareness
- Companion trainings Integration of CHWs into a Pharmacy Setting,
The Role of CHWs in Chronic Disease Self-Management - Diabetes - Supplemental materials: Resources list, PowerPoint
- Pre-requisites: None
About this Webinar
Community health workers will learn to use the Teach – Back Method, an evidence based communication tool proven to improve patient outcomes by decreasing problems that result from miscommunication. Meet Carlos and learn by example as he explains how he uses teach as part of his CHW role working with patients in a pharmacy to increase adherence.
What you'll learn
At the end of the course, participants will be able to:
- State the purpose of Teach Back
- Explain the essential steps in Teach Back
- Identify situations where Teach Back is appropriate to use
- List 2-3 questions to ask patients so they will teach back
- Develop a plan to use Teach Back in daily practice
Subject Matter Experts
Dawn Heffernan
Director,
W. MA Public Health Training Center
UMass Amherst
Carlos Semidey
Community Health Worker,
Holyoke Health Center, Inc (HHC)
Registration and Contact Hours
Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.
The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.