Management and Strategic Skills

Courses with keyword "Management and Strategic Skills"

Course Information


About this Workshop

This MACHW interactive workshop series aims to support CHWs as they strive to serve their clients during these challenging times. The workshop formats will include expert panels, Q and A, and case studies on critical issues from across Massachusetts.

Community Health Workers are central in supporting the health of the communities they work with, and yet, they are often at risk for burnout themselves due to inequitable work conditions. This workshop will discuss strategies for voice and reflect on how to improve well-being at work.

At the end of the workshop, participants will be able to:

  • Explore the connection between workers’ voices and their well-being as individuals, and as a collective group.
  • Discuss benefits of worker unions and strategies for organizing workers in health and social services.
  • Discuss strategies for voicing and improving well-being at work
  • Recognize how systemic oppressions and practices impact our work and well being


Subject Matter Expert

  • Yaminette Diaz

    Yaminette Diaz

  • Yaminette Díaz-Linhart is a PhD candidate at Brandeis University. Her research explores how worker voice and representation impact well-being outcomes for health care and social service workers. She is currently conducting a study to understand the well-being of community health workers in Massachusetts.

  • Yaminette Diaz

    Kimberly Mendoza

  • Kimberly Mendoza Iraheta is a CHW and Regional Chapter Leader in Greater-Boston for the Massachusetts Association of Community Health Workers.


  • Lisette Blondet

  • Lissette Blondet is the director of the Massachusetts Association of Community Health Workers (MACHW). She has dedicated most of her professional life to anchoring community health workers (CHWs) as public health professionals. In 1993, she founded the Community Health Education Center (CHEC), one of the first training and resource centers for CHWs in the country. CHEC’s standards for CHW curricula and core competencies have been replicated in other states. The program was so successful that in 1997, the Massachusetts Department of Public Health funded its expansion to the northeast region of the state. Both centers, CHEC Boston and CHEC Northeast are still thriving and have graduated over a thousand CHWs. More recently, Lissette provided technical assistance to the Prevention and Wellness Trust Fund on community health and community health workers. She also previously served as Director of Community Benefits for Cape Cod Healthcare, focusing on making healthcare accessible to the underserved while building her experience in healthcare financing. As the director of MACHW, Lissette brings all her experience and skills to strengthen the association and strategically position the workforce to seize the many opportunities now available through health care reform, including reimbursement and broad recognition of the attributes and competencies of CHWs.


  • Jamie Berberena

  • Jamie Berberena is the Southeast Regional Leader and Advisory Board member with the Massachusetts Association of Community Health Workers. She is a passionate public health advocate focused on promoting racial equity throughout Massachusetts. With over a decade of experience promoting the health and well-being of diverse communities across Massachusetts by providing direct support and guidance through community-based programs, multi-disciplinary clinical programs and health policy initiatives.


  • Areliz Barbosa

  • Areliz Barbosa is a CHW and is the Regional Chapter Leader for Western Massachusetts for the Massachusetts Association of Community Health Workers.

Registration

Select the Enroll Me button below to register for this workshop. If you have any trouble accessing the workshop, contact support@nephtc.org.

Acknowledgement

This project is supported by the Massachusetts Department of Public Health

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.



To Learn more about the Massachusetts Association of Community Health Workers please visit: www.machw.org

Category: MACHW

Managing Effectively in Today's Public Health Environment


How can you recruit, hire, and coach competent employees while also managing your budget?
Learn how to manage all aspects of public health organizations.

LPHI Local Public Health Institute Logo

Course Information

  • Audience: Heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts
  • Format: Blended
  • Start Date: June 4, 2018
  • Price: $100 for CLPH members, $150 for non-members
  • Contact hours: 25
  • Length: 18 weeks
  • Effort: 3-5 hours per week
  • Competencies: Management and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: 2018 Course Overview 

Pre-requisites

  • Written supervisor approval


About this Course

This course is designed to strengthen the management skills of the current or future heads of local or regional health departments and managers or directors in city or state public health agencies in Massachusetts.

This is a team-based course taught in a blended format over four months. Once enrolled, you will be placed in a team and each team will be assigned a mentor. Your mentor will be an experienced public health professional who will guide your team discussion assignments.

At the conclusion of the course a graduation ceremony will be held. A certificate of completion and 25 contact hours will be issued once you submit the final post test and course evaluation. Self-paced modules that you completed as part of the course offer additional certificates and credits.

What you'll learn

At the end of the course, participants will be able to:

  • Explain the need and urgency to manage differently in today’s environment
  • Describe new information, tools, and resources to help manage more effectively
  • Demonstrate enhanced skills to better manage all aspects of public health organizations

Each week’s lesson(s) will have specific learning objectives that are connected directly to the assignments and team discussions. Lessons include optional resources for you to learn more about each topic and have instructors who are subject matter experts in their field of study.


Enrollment and Contact Hours


Note that you must first register for this course by completing a registration form (PDF). Once your registration has been confirmed, you will receive an enrollment key to access the course.

Once the final post-test and course evaluation are submitted, participants will receive a certificate of completion and 25 contact hours. Self-paced trainings completed as part of the course may offer additional certificates and credits.



DISCLAIMER:
This training and all supporting material was supported by funds made available from the Centers for Disease Control and Prevention, Office for State, Tribal, Local and Territorial Support, under B01OT009024. Additionally, this training was supported by the Grant Number, 5U90TP116997-10, funded by the Centers for Disease Control and Prevention and the Assistant Secretary for Preparedness and Response. This project is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877.
The views and opinions expressed as part of the training and all related documents and course materials are those of the authors and do not necessarily represent the views and opinions or the official position of, or endorsement by, the Centers for Disease Control and Prevention, its Public Health Emergency Preparedness Program, the Office of Assistant Secretary for Preparedness and Response (ASPR) Hospital Preparedness Program, or that of HRSA, HHS or the U.S. Government.

Learning Collaborative for TRAIN

 

Want a friendly place to share challenges, successes, templates and QI strategies with your workforce/training development Retgion 1 New England TRAIN-user peers?


Yale School of Public Health NEPTHC New England Public Health Training Center Logo RIDOH

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Course Information

  • Audience: HD TRAIN users, course providers that work closely with HD for WFD
  • Format: Cohort on Zoom 
  • Date/Time: Kickoff November 28, 2023, 10:00-10:55am,  further dates TBD by group
  • Price: Free
  • Length: 60 minutes on Zoom with the option of additional time for those who want to go deeper into a topic area
  • Credential(s) eligible for contact hours: None
  • Competencies: Management and Finance Skills, Leadership and Systems Thinking Skills
  • Learning Level: Performance
  • Prerequisites: Role using TRAIN for WFD and/or for HD goals
  • Supplemental Materials: Resources from each session will be shared inside this course page.

Description


This course is available to New England Region 1 health department (HD) workforce development (WFD) staff and partners supporting HD WFD goals. If you have not been invited but would like to join, email Karla Todd Barrett, NEPTHC Program Manager, toddks@bu.edu


This learning collaborative is intended to be a low pressure group that shares challenges, successes and practical tips and strategies for working with TRAIN in a health department. Participants will prioritize topics, and course organizers will work with participants and workforce development networks to identify “expert-practitioners” who can share their best practices.

Topics may include marketing, onboarding for course providers, course development, reporting, back end organization, TRAIN and PHAB, and other topics TBD.

Learning Objectives 


Learning objectives to be determined for each session.

Example: 
  • Identify marketing roles and synergies for HD WFD staff and for course providers
  • Discuss how TRAIN courses can be marketed across programs/externally
  • Analyze marketing challenges associated with TRAIN and continuing education programs
  • Describe two potential process improvements in TRAIN marketing


Instructors / Subject Matter Experts

  • Rachael Sardinha

    Rachael Sardinha

    Co-Facilitator Collaborative Host Team

  • Rachael Sardinha has been working in the Rhode Island Department of Health (RIDOH) Academic Institute since 2019. She is the Public Health and Healthcare Workforce Development Lead, through which she manages and provides support to multiple training and adult education programs. Rachael also serves as the Rhode Island TRAIN Administrator and is a board member for the RIDOH Institutional Review Board (IRB). She received her undergraduate degree in Kinesiology from the University of Rhode Island in 2019 and will have received her Master’s in Public Health from the New England Institute of Technology by October 2023.

  • Kathi Traugh

    Kathi Traugh

    Co-Facilitator Collaborative Host Team

  • Kathi Traugh, MPH, has worked in public health continuing education at the Office of Public Health Practice in the Yale School of Public Health for over 20 years. Now semi-retired from her position as Director of Public Health Workforce Development and Distance Learning, her career focus has been on designing and implementing continuing education programs for public health practitioners, providing technical assistance to public health agencies on workforce development and supporting use of technology for professional development. Traugh has worked on the New England Public Health Training Center and the Yale Center for Public Health Preparedness grants, as well as many professional development and capacity building programs with the CT Department of Public Health and local health departments. She is a past chair of the Association of Schools and Programs in Public Health (ASPPH) Continuing Education Council and a past-president of the Connecticut Public Health Association.

  • Karla Todd Barrett

    Karla Todd Barrett

    Co-Facilitator Collaborative Host Team

  • Karla Todd Barrett is the Senior Program Manager and Training Specialist at the Boston University School of Public Health (BUSPH). She manages overall operations and partnerships for HRSA-funded New England Public Health Training Center (NEPHTC), including training development, data analysis, reporting and governance. Ms. Todd Barrett has authored or presented about NEPHTC training innovations for the public health workforce at NACCHO, APHA, NNPHI, SOPHE and NACCHO Emergency Preparedness. In the past year, NEPHTC reached over 60,000 participants, through 500+ trainings, in collaboration with health departments, associations, and other academic institutions, reaching a diverse public health professional workforce

Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing content, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Financial Management and Budgeting for Non-Financial Public Health Professionals

Are you looking to increase your financial literacy as a public health leader?


Arsenault Consulting Logo 

*This course is available only to pre-selected participants from the Rhode Island Department of Health.

Course Information

  • Audience:Public health professionals who have limited knowledge and experience with financial management and budgeting and wish to develop beginning financial acumen about key financial management and budgeting principles and their applicability to practice settings.
  • Format:Blended live training
  • Date: May 30, 2019
    8:30 AM-3:30 PM
  • Price: Free
  • Length:1 day, 6 hour training
    *An online “office hours” will be offered Friday, June 14, 10:00-11:30 am for follow up questions.
  • Competencies:Management and Finance Skills
  • Learning Level: Develop awareness of financial management and budgeting principles.Awareness
  • Credential(s) eligible for contact hours:Certificate of completion
  • Pre-requisites: Selection by BPHC

About this course

Traditionally in health and social service organizations, financial management and budgeting responsibilities have been the purview of the chief financial officer, accountants, and budget analysts. However, today, front-line managers are being called upon to integrate fiscal planning and management into their clinical and operational responsibilities.

As a public health leader, are you adept in financial management and budgeting principles, concepts and tools? Or, are you looking to further your knowledge and skills in this area.

This program is intended for public health leaders who have limited knowledge, skills and experience with financial management and budgeting or those wish to review and/or refresh their knowledge of fiscal principles.

What you will learn

After completing this course you will be able to:

  • Recognize the importance of financial management in the efficiency and effectiveness of day-to-day and long-term public health service delivery in the community.
  • Understand financial management and budgeting terminology often encountered in not-for-profit and governmental public health settings.
  • Differentiate among types of budgets applicable in a public health setting.
  • Examine the importance of and develop beginning knowledge about budgeting processes including budget preparation and variance analyses.


Subject Matter Expert


  • Dr. Rebecca Arsenault,
    Arsenault Consulting

The program will be taught by Dr. Rebecca Arsenault of Arsenault Consulting, based in Raymond, Maine. Dr. Arsenault has 35+ years of experience in health care administration, including responsibility for leading hospitals, physician practices and community health agencies. Rebecca earned a master's degree in community health from Boston University and a doctorate in health services administration from Capella University. Currently, Dr. Arsenault serves as adjunct faculty in University of New England's graduate public health program and Southern New Hampshire University's health care administration graduate program.


Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

For those already registered, you will receive an enrollment key ahead of the start date to access the full course page.
Enter the enrollment key provided in your email in the field below and then select Enroll me

Having trouble accessing the course? Contact support@nephtc.org

Category: Sample Events

Less is More: Clear Writing for Public Health Professionals

Do you write a lot of emails, memos, meeting minutes, or reports? Are you looking to increase the impact of your writing?

Maven Tree Consulting Logo 

*This course is available only to pre-selected participants from the Boston Public Health Commission.

Course Information

  • Audience:Public health professionals
  • Format:Blended live workshop and online coaching
  • Price: Free
  • Length:6 hour workshop. Select participants will be offered online coaching, which includes four 30 minute sessions spread over 6 weeks. Each session will require 30-60 minutes of preparation, and will focus on a specific piece of writing.
  • Competencies:Communication Skills
  • Learning Level: Workshop: awareness
    Coaching: performance Awareness
  • Credential(s) eligible for contact hours:Certificate of completion
  • Supplemental materials: None
  • Pre-requisites: None


About this course

Do you write a lot of emails, memos, meeting minutes, or reports? Are you looking to increase the impact of your writing? If so, this hands-on workshop is for you. 

This workshop is designed for people at all levels of public health who are looking to boost their writing skills, especially managers seeking to improve their written communication approaches with teams.

Select participants will be offered  online coaching to work on specific pieces of writing.


Subject Matter Expert


  • Dr. Ariela Freedman,
    Maven Tree Consulting
  • The workshop will be taught by Dr. Ariela Freedman of MavenTree Consulting, based in Atlanta, Georgia. Dr. Freedman is an experienced trainer with over 20 years of experience in education and public health, including CDC, state and local public health departments, Head Start, nonprofits, and public schools. Dr. Freedman earned her PhD from Emory University where she has also served as an Assistant Research Professor and is now adjunct faculty. Her workshops are known for being interactive, fun, and designed for immediate use back in the office



    Contact Hours

    The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

    For those already registered, you will receive an enrollment key ahead of the start date to access the full course page.
    Enter the enrollment key provided in your email in the field below and then select Enroll me

    Having trouble accessing the course? Contact support@nephtc.org

Category: Sample Events

Managing Effectively in Today's Public Health Environment for Trainers

Learn how you can use downloadable curriculum, course guides, presentations, self-paced training and evaluation materials to design a management training program for your public health professionals.


NEPTHC New England Public Health Training Center Logo

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Course Information

  • Audience: Public Health Training Centers, Training Professionals, Workforce Development Teams, Association Leadership, Health Department Accreditation Teams
  • Format: Self-paced
  • Price: Free
  • Contact hours: N/A
  • Length: Review at your own pace
  • Effort: 1 hour for overview, 15-20 hours to review in depth
  • Competencies: Management and Finance Skills
  • Learning Level: Performance
  • Supplemental materials: All training and evaluation materials provided within course
  • Journal article: Journal of Public Health Management and Practice article about the impact of "Managing Effectively" (PDF)
  • Pre-requisites: Training experience or ability to gather training resources for Management Training

About this Course

This course is for trainers, associations and health department leaders, and workforce development and accreditation teams, to review as they consider launching their own management program for employees or their target public health professional audience. Development and implementation of this course was funded by the Health Resources Services Administration and the Massachusetts Department of Health. NEPHTC licensed this course under a Creative Commons Attribution-Non-Commercial 4.0 License, making it available for re-use and adaptation.This course can be adapted based on the training, expert and technology resources your organization has available, as well as participant need.

Included in this online Train the Trainer course are instructor guides for each unit, participant preparation materials and activities including several self-paced modules, presentations by experts, recorded webinars of presentations, notes for presenters and all evaluation materials.

What you'll learn

At the end of the course, trainers will be able to:

  • Choose among management topics which are right for their participants and resource levels
  • Describe the blended modality right for their public health practitioner segment
  • Plan evaluation by modifying existing evaluation materials

Each week’s lesson has specific learning objectives that are connected directly to the assignments and team discussions.

In 2017, NEPHTC won the NNPHI Network Member Impact Award for the creation, delivery and sharing of this Managing Effectively in Today’s Public Health Environment program.

Enrollment

For access to the course, please select the Enroll me button below.

Having trouble accessing the course? Contact support@nephtc.org.

Category: For Trainers

Storytelling for Public Health

How can you effectively convey your public health message using storytelling? 


NEPTHC New England Public Health Training Center Logo  NCHEC CHES Logo   PHLN Public Health Learning Navigator Quality Seal

Course Information

  • Audience: Public health professionals, especially program managers and communication specialists, in governmental and non-profit sectors. Public health stakeholders who would like to contribute their story to the public health dialog.
  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID:SS1131137_04012020.
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Communication Skills
  • Learning Level: Performance – learners will be able to outline a story using a storyboard.
  • Companion trainings: None
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This course introduces storytelling as an effective communication tool in public health practice. After reviewing story structures, learners will review public health stories in multiple formats and outline their own story using a storyboard.

Do you have a great idea, data, or experience to share but can’t seem to reach your intended audience? Create a story to match your communication goal, audience, delivery options. In this course you will learn the elements of story and become familiar with two formats that you can use to frame your story. After reviewing real public health examples in a variety for formats, try outlining your own story using a storyboard. 


What you'll learn

After completing this course, you will be able to...

  • Briefly describe the history of storytelling
  • Explain why story is an effective means of communication
  • Define the subject, audience, goal, and delivery format options for a story
  • Define the elements of a story: hook, inciting incident, protagonist, antagonist, tension, climax and conclusion
  • Explain two story formats: Story Mountain and the Journey Curve
  • Describe how a storyboard is used to outline a story
  • List questions to ask yourself when creating your title
  • List ethical consideration of storytelling
  • Outline a story in storyboard format


Subject Matter Expert


  • Lynn Zanardi Blevins

  • Lynn Zanradi Blevins has been practicing public health in government and academic settings for 20 years in the areas of infectious disease, environmental health, emergency preparedness, and One Health (human-animal-environmental health).



    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

    * Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH

Category: Communication

Creating Persuasive Public Health Messaging

Do you struggle with describing your work and its public health impact? Avoid "story spaghetti" - learn how to craft compelling messages for public health projects and programs.

MPHTC Midwestern Public Health Training Center Logo    ML Strategy Consulting Logo CHES NCHEC Logo  


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Course Information

  • Audience: Public health professionals, or related professionals who  work to improve the social determinants of health and population health.
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: PM1131137_10292020. If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication skills
  • Learning Level: Awareness
  • Companion Trainings Creating Your Marketing Pitch
    Marketing Public Health
  • Supplemental materials: None
  • Pre-requisites None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

Creating Persuasive Public Health Messaging is a one-hour self paced course for public health managers and leaders. An “online, self-paced” version of the Creating Your Marketing Pitch half day workshop, this version contains examples from Rhode Island and Ohio.

This training is a collaboration project between Region 1 PHTC (New England Public Health Center - NEPHTC) and Region 7 PHTC (Midwestern Public Health Training Center - MPHTC).

What you'll learn

After completing this course, you will be able to...

  • Identify the four pillars of a strong brand
  • Explain how to formulate a clear, concise, compelling, and consistent elevator pitch
  • Explain how to build a strong brand message hierarchy
  • Discuss common mistakes to avoid when creating persuasive messaging
  • Apply the characteristics of effective messaging using realistic public health case studies

Subject Matter Experts

  • picture of Kristal Cleaver
    Michele Levy 
    Marketing Consultant
    ML Brand Strategy Consulting


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Having trouble accessing the course? Contact support@nephtc.org

Category: Communication

Marketing Public Health

How can the basic principles of branding and marketing contribute to the success of your public health mission? Learn how to develop an effective marketing communications plan.

LPHI Local Public Health Institute Logo      ML Strategy Consulting Logo     PHLN Public Health Learning Navigator Quality Seal      

NCHEC CHES logo 


Enroll

Course Information

  • Format: Online, self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_MPH.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: none
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Whether you are managing a single program or an entire public health department, understanding the basic principles of branding and marketing can be crucial to your success. Every program and organization has key stakeholders. The goal of this course is to offer concrete strategies for communicating with those stakeholders in order to support your broader program and organizational goals.

What you'll learn

After completing this course, you will be able to...

  • Describe the four pillars of building a strong brand
  • Outline the steps for developing an effective marketing communications plan which includes:
    • Understanding the mission and goals
    • Knowing the audience
    • Identifying the core umbrella messaging
    • Defining messaging by target audience, and
    • Identifying and prioritizing tactics
  • Describe the importance of educating the staff and other stakeholders on desired brand behaviors, and
  • Identify and track success metrics.

Subject Matter Expert


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

Acknowledgement:

This training was supported by the Massachusetts Department of Public Health (MDPH) with funds made available by the Grant or Cooperative Agreement Number 6 NB01OT009172-01-02, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services. This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 "Regional Public Health Training Center (PHTC) Program." This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Category: Communication

Introduction to Ethics for CHWs

What types of ethical dilemmas do you encounter on the job and how do you respond to these dilemmas? If you want more time to reflect on the types of ethical dilemmas faced by CHWs this course will be a good introduction for you.

   
 NEPTHC New England Public Health Training Center Logo     PHLN Public Health Learning Navigator Quality Seal      NCHEC CHES Logo

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_IECHW. 
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings: A Brief Introduction to HIPAA for CHWs, Interviewing
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Community Health Workers face ethical dilemmas on a daily basis. Ethical challenges can range in severity and in some cases can be quite complex. This short introduction raises awareness of what is an ethical dilemma and equips CHWs with tools to assist them when making decision about the best course of action.


What you'll learn

After completing this course, you will be able to...

  • Recognize the definition and purpose of a code of ethics
  • Identify conditions for a situation to be considered an ethical dilemma
  • List 3 resources available to assist CHWs to make decisions about the best course of action for each ethical dilemma encountered.


Subject Matter Expert

  • Dawn Heffernan

    Dawn Heffernan

  • Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Introduction to HIPAA for CHWs

What are best practices for managing clients' protected health information?

 NEPTHC New England Public Health Training Center Logo PHLN Public Health Learning Navigator Quality Seal NCHEC CHES Logo

Enroll

Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_IHIPAACHW.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Communication Skills, Health Equity Skills
  • Learning Level: Awareness.
  • Companion trainings:  Introduction to Ethics for CHWs, Interviewing for CHWs
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

By the nature of their role, community health workers manage sensitive information about clients and communities. Community health worker practice relies on laws and protocols to guide their decisions about how to handle client information. One of the most important laws established to protect the privacy and confidentiality of health information is commonly referred to as HIPAA, also known as Health Insurance Portability Act. Note: If working in a HIPAA covered organization this training is only an introduction and you may still be required to attend HIPAA training through your employer. Not all organizations are HIPAA covered entities.


What you'll learn

After completing this course, you will be able to...

  • Define HIPAA
  • List key components of protected health information
  • Identify at least three circumstances where CHWs apply HIPAA during their workday
  • Recognize one circumstance when you have an obligation to report HIPAA covered information


Subject Matter Expert

  • Dawn Heffernan

    Dawn Heffernan

  • Dawn Heffernan is a nurse and a public health professional who has supervised and trained community health workers for over a decade. Ms. Heffernan is passionate about community health and education. In addition to developing training for the New Public Health Training Center, she is currently working for Partners in Health as a case investigator for the corona virus pandemic.


    Enrollment and Contact Hours

    Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

    Acknowledgement:

    This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Trauma-Informed Conversations

What does resiliency-building look like in the context of your everyday conversations with clients?

 NEPTHC New England Public Health Training Center Logo    BPHC Boston Public Health Commision Logo           


Course Information

  • Audience: Community Health Workers, CHW Supervisors, Health Education Professionals
  • Format: Self-paced
  • Price: Free
  • Length: 45 minutes
  • Credential(s) eligible for contact hours:Certificate of completion
  • Competencies: Communication Skills
  • Learning Level: Awareness.
  • Companion trainings: 
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

Trauma-Informed Conversations (or TIC) are particularly important when working with vulnerable clients or patients. A trauma-informed approach acknowledges that individuals are made vulnerable by the ways our social systems are designed and recognizes that each individual processes and reacts to trauma differently.

In this course we will discuss trauma and resiliency and provide practical tips for Community Health Workers and other providers on how to act as facilitators, connectors, and supportive teammates in advancing a client’s particular goals for their clinical care or general health.


What you'll learn

After completing this course, you will be able to...

  • Describe trauma and resiliency
  • Identify different stress responses that are common in individuals
  • Identify strategies for conducting trauma-informed conversations
  • Samantha Calero
    Samantha Calero
  • Samantha Isabel Calero (Sam, she/her) is a biracial Latinx public health consultant. Her work includes training and facilitation, technical assistance, policy analysis and development and organizational capacity building to address trauma, resiliency, racial and gender justice. She approaches her work with an intersectional, margins-to-center lens of relationship building and critical analysis for change. Sam is a member of Mijente and currently is completing her master's degree in health policy at the Harvard T.H. Chan School of Public Health. She lives in Roxbury with her daughter.


Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


An Equity Guided Approach to Public Health for Leaders at All Levels

What value-driven leadership actions will allow you to approach public health improvement through the lens of health equity?

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UT University of Texas Austin Logo     NCHEC CHES Logo  

Course Information

  • Audience: Public health organizations and professionals interested in improving health equity; leaders and managers responsible for developing strategies, programs, policies and partnerships.
  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours:

    Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hour.  Maximum advanced-level continuing education contact hour is 1.  Provider ID: 1131137 Event ID:SS1131137_AEGAPHL.
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion trainings:  None
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

This course will teach you the definitions, value-driven actions and further learning needed to develop your leadership approach to health equity. You’ll think about applying the actions and skills in your scope of influence.  Over time, developing your equity guided approach will allow you to to incorporate health equity principles into public health strategies and programs, and increase engagement and partnership.

What you'll learn

After completing this course, you will be able to:

  • Define health equity and key terms related to health equity
  • Identify four value-driven leadership actions for health equity
  • Analyze the value-driven actions in your scope of influence
  • Explore further learning to strengthen leadership, including some strategic skills
  • Sandro Galea

    Jewel Mullen, MD, MPD

    Associate Dean for Health Equity, University of Texas 

  • Jewel Mullen, M.D., MPH, is the associate dean for health equity at the Dell Medical School, as well as an associate professor in the school’s population health and internal medicine departments. She also serves as a senior consultant for Ascension Seton to help meet health equity goals across its system. Mullen is an internist, epidemiologist, public health physician leader and the former principal deputy assistant secretary for health in the U.S. Department of Health and Human Services (HHS). While at HHS, she also served as the acting assistant secretary for health and acting director of the National Vaccine Program Office during the months bridging the transition from the Obama to the Trump administrations. Prior to her time at HHS, Mullen served for five years as commissioner of the Connecticut Department of Public Health. Her career has spanned clinical, research, teaching and administrative roles focused on improving the health of all people, especially those who are underserved. She is recognized nationally and internationally as a leader in building effective community-based chronic disease prevention programs and for her commitment to improving individual and population health by strengthening coordination between community, public health and health care systems. Mullen is the former director of the Bureau of Community Health and Prevention at the Massachusetts Department of Public Health and medical director of Baystate Mason Square Neighborhood Health Center in Springfield, Massachusetts. She has held faculty appointments at the New York University, University of Virginia, Yale University and Tufts University schools of medicine. As Connecticut’s public health commissioner, Mullen created an Office of Health Equity Research, Evaluation and Policy to ensure that reducing disparities was included as a deliberate, measurable outcome of the department’s programmatic and regulatory efforts. She also successfully spearheaded initiatives to reduce racial disparities in low birth weight and infant mortality, advanced legislation to improve end-of-life care and led development of the state’s health assessment and health improvement plan as precursors to the department achieving accreditation by the Public Health Accreditation Board. As commissioner, she also directed her agency’s response to events such as natural disasters, the tragic shooting at Sandy Hook Elementary School and infectious disease outbreaks such as Ebola. Her accomplishments at HHS included participation in the coordination of the federal public health response to Zika, working closely with the Centers for Disease Control and Prevention (CDC), other federal partners and leaders in Puerto Rico. Mullen serves on the editorial board of the CDC’s Morbidity and Mortality Weekly Report, the Robert Wood Johnson Foundation’s Policies for Action National Advisory Committee, the Alzheimer’s Association/CDC Healthy Brain Initiative Leadership Committee and the Medical Education Committee for the Icahn School of Medicine at Mount Sinai. She also is a member of the Committee on a National Strategy for Cancer Control in the United States at the National Academies of Sciences, Engineering and Medicine. A former member of the Advisory Committee to the CDC Director and its subcommittee on health disparities, Mullen chaired the CDC’s Breast and Cervical Cancer Early Detection and Control Federal Advisory Committee. She is a former president of the Association of State and Territorial Health Officials. Board certified in internal medicine, Mullen received her bachelor’s degree and Master of Public Health from Yale University where she also completed a post-doctoral fellowship in psychosocial epidemiology. She graduated from the Mount Sinai School of Medicine, where she was elected to Alpha Omega Alpha national medical honor society, and completed her residency at the Hospital of the University of Pennsylvania. She also holds a Master of Public Administration from Harvard University’s John F. Kennedy School of Government.

  • Sandro Galea

    Lailea Noel, PhD

    Assistant Professor, University of Texas

  • Lailea Noel is an assistant professor at the Steve Hicks School of Social Work. Noel’s research investigates the social and economic conditions that contribute to lower cancer treatment utilization and higher mortality rates in marginalized communities, particularly communities of color, and communities within residentially segregated urban and rural neighborhoods. She has a passion for conducting community-based participatory research and has a wealth of experience engaging communities, social scientists and medical professionals in such research partnerships. Her research interest and approach are informed by the two decades she spent as an oncology social work administrator at prestigious organizations — including the American Cancer Society and University of Michigan Comprehensive Cancer Center — prior to pursuing her Ph.D. During her doctoral studies at Washington University in St. Louis, Noel participated in a five-year, community-based participatory research project in an area with high rates of poverty and the worst cancer mortality rates in metropolitan St. Louis. Her dissertation work, supported by an American Cancer Society Doctoral Training Grant in Oncology Social Work, explored the experiences of African American women in St. Louis, who had not started treatment for breast cancer six-months to two years following diagnosis. Since she joined the NYU Silver faculty in 2016, and was the 2018-19 Donald D. Harrington Faculty Fellow at The University of Texas at Austin.

Enrollment and Contact Hours

Select the Enroll button below to register for the course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.


Category: Leadership

Course Information

  • Audience: Public health professionals, public health leadership
  • Format: Self-Paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:  SS1131137_CMADKAR   
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Articulate
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This course introduces the idea of change management, specifically the ADKAR model. This model can be used by public health leaders to ease the process of change within an organization and increase the likelihood that changes will be successfully implemented. Learners will have the opportunity to use a real health department scenario to apply ADKAR and better understand how it to use it in their own work.


What you'll learn

After completing the training, you will be able to:

  • Define change management
  • Recognize the steps of the ADKAR model of change management
  • Explain how a collaborative approach can be integrated with the ADKAR model
  • Apply  the ADKAR model in a Health Department case study
  • Discuss the importance of change management to public health practice


Subject Matter Expert

  • Doe Hentschel
    Doe Hentschel, PhD

    Leadership of Greater Hartford

  • Dr. Doe Hentschel joined the staff of Leadership Greater Hartford in 2000 after retiring from a long and distinguished career in higher education. She began her LGH career as program director to develop the Third Age Initiative™, LGH’s program to identify, develop and engage older adults in meaningful ways in the community. As Senior Program Director (2006-2007) and then Vice President for Programs (2008-2019), she was involved with developing and implementing many of LGH’s core programs and its consulting and training services. In her current role as “Leadership Preceptor,” she continues to direct the Third Age Initiative™, contribute as curriculum designer and facilitator in many LGH programs and services, and serve as a guide and mentor to her colleagues. A seasoned administrator in higher education, “Dr. Doe” served as Vice President for Academic and Student Affairs at Pine Manor College, Dean of Extended and Continuing Education at the University of Connecticut, and Dean of Adult and Continuing Education at SUNY College at Brockport. She was on the faculty at the University of Wisconsin-Milwaukee in the department of Administrative Leadership/Adult Education where she taught graduate courses in Adult Learning and Development, Continuing Professional Education, Program Development and Implementation, Evaluation, Leadership for Change, and Group Dynamics. Prior to earning her Ph.D. in Urban Education with a focus in Administrative Leadership/Adult Education, she held administrative positions at William Rainey Harper Community College in Palatine, Illinois, and in the statewide public service administration at the University of Illinois. “Dr. Doe” has published more than 50 articles, chapters, and research papers. A leader in curriculum design, she has drawn on her expertise to enrich and expand community leadership programming for people of all ages. In her first book, Look Ma! No Hands! Life’s Lessons Learned the Hard Way (2022) she shares her philosophy of life and leadership drawn from stories about the six months after she broke both elbows in a bicycle accident and had no use of her hands and arms. In 2010, the Association of Leadership Programs honored Dr. Doe with the Preceptor Award, its highest recognition. She was named a Top Ten member of the Connecticut 60 over 60 class of 2018. In 2013, Dr. Hentschel was inducted into the International Adult and Continuing Education Hall of Fame. Dr. Hentschel relocated to Hartford in 2010 from her historic home in Willimantic. She is a trustee of the Watkinson School and serves on the Advisory Board of the Master of Science in Organizational Leadership at Goodwin University. Diagnosed with Parkinson’s Disease in 2009, she serves on the Patient and Family Advisory Council for the Chase Family Movement Disorders Center at Hartford HealthCare. Dr. Doe is the proud mother of two and grandmother of four. Her son and his family live in San Diego, and her daughter and her family live in Preston, CT.


Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

Course Information

  • Audience: Public health professionals, public health leadership
  • Format: Self-Paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID:  TBA   
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This course introduces the idea of positionality to public health practitioners and researchers. This framework can be used by people working in public health to reflect on their own identity, and how it may show up in the work they do. Through a lecture and several activities, learners will practice reflection to better understand how it can apply to their own work. 


What you'll learn

After completing the training, you will be able to:

  • Discuss positionality and its influence
  • Reflect on your own positionality using frameworks 
  • Describe how positionality shows up in public health practice work


Subject Matter Expert

  • Susan Nappi
    Susan Nappi, 

    Executive Director
    Office of Public Health Practice at the Yale School of Public Health

  • Susan Nappi is the Executive Director of the Office of Public Health Practice at the Yale School of Public Health. With a diverse portfolio in public health practice and research, she has held multiple positions in Connecticut including Senior Director of Community Impact at the United Way of Greater New Haven, Executive Director of the Community Center of Excellence in Women's Health (CCOE) at Griffin Hospital, and Practice Administrator of the Griffin Faculty Practice Plan. Susan has also managed research teams at the Yale School of Public Health and the VA Alcohol Research Center. Her primary interest is building collaborative, equitable, and mutually beneficial community-academic partnerships that espouse a multidisciplinary approach to addressing the social drivers of health. Susan is a first-gen college graduate and received her BA in psychology from the State University of New York, Purchase, and her MPH from Yale University in chronic disease epidemiology. She is currently pursuing her DrPH in Public Health Leadership at the University of Illinois Chicago School of Public Health.


Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

Course Information

  • Audience: Public Health team leaders, supervisors and aspiring public health and health profession leaders
  • Format: Self-Paced
  • Price: Free
  • Length: 25 min
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to .5 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are .5. Provider ID: 1131137 Event ID:  PM1131137_SCSO. 
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This informative and engaging leadership series explores the relationship between organizational culture and the ability of an organization to adapt and respond to external and internal challenges. The three part self-paced virtual series introduces participants to what culture means in health profession settings, culture diagnosis, values based and resilient leadership, and makes a case for integrating kindness and appreciation into culture.


What you'll learn

After completing the training, you will be able to...

  • Define key attributes of value based and resilient leaders
  • Describe strategies for diagnosing your organization’s culture
  • Identify basic tools to lead organizational change


Subject Matter Experts

  • Kathleen MacVarish
    Joan Bohlke Kaijala, MPP
  • Joan is an independent consultant currently working on public health projects related to health professions workforce, health equity and organizational development. For many years, Joan worked in both federal and state service. In these positions she was an integral part of the creation of the Massachusetts Health Care Workforce Center and helped establish the first health professions workforce surveys tied to licensure. As an organizational development specialist she helped institute a first of it’s kind culture survey within a federal agency, while also leading numerous people and culture projects. Other leadership roles include President, Board of Directors of the TSC Childcare, Inc., and Vice President of USA Track and Field New England. An avid runner, Joan competed for the New Balance Boston track club, qualifying for the U.S. Nationals. Joan holds a Bachelor of Science degree in Health Policy and Management from Providence College, and a Master of Arts in Public Policy from Stony Brook University; she is the proud mom of Theo and Kai.



Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

Course Information

  • Audience: Public Health team leaders, supervisors and aspiring public health and health profession leaders
  • Format: Self-Paced
  • Price: Free
  • Length: 25 min
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to .5 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are .5. Provider ID: 1131137 Event ID: PM1131137_SCSO.  
    If you are not seeking a CHES/MCHES contact hours, if you complete the post-test and evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.

  • Competencies: Leadership and Systems Thinking Skills
  • Learning Level: Awareness
  • Companion Trainings: Strong Culture, Strong Organization: A Public Health Leadership  Series for Leading in Difficult Times - Part 2
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

This informative and engaging leadership series explores the relationship between organizational culture and the ability of an organization to adapt and respond to external and internal challenges. The three part self-paced virtual series introduces participants to what culture means in health profession settings, culture diagnosis, values based and resilient leadership, and makes a case for integrating kindness and appreciation into culture.


What you'll learn

After completing the training, you will be able to...

  • Define organizational culture
  • List two attributes of culture unique to health serving organizations
  • Summarize the relationship between culture, leadership, and performance
  • Identify methods to determine core organizational values


Subject Matter Experts

  • Kathleen MacVarish
    Joan Bohlke Kaijala, MPP
  • Joan is an independent consultant currently working on public health projects related to health professions workforce, health equity and organizational development. For many years, Joan worked in both federal and state service. In these positions she was an integral part of the creation of the Massachusetts Health Care Workforce Center and helped establish the first health professions workforce surveys tied to licensure. As an organizational development specialist she helped institute a first of it’s kind culture survey within a federal agency, while also leading numerous people and culture projects. Other leadership roles include President, Board of Directors of the TSC Childcare, Inc., and Vice President of USA Track and Field New England. An avid runner, Joan competed for the New Balance Boston track club, qualifying for the U.S. Nationals. Joan holds a Bachelor of Science degree in Health Policy and Management from Providence College, and a Master of Arts in Public Policy from Stony Brook University; she is the proud mom of Theo and Kai.



Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

Category: Leadership

Coaching Skills

How can you balance employee evaluation and employee coaching to become a more effective manager? 

 
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Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1.0 hours
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 0. Provider ID: 1131137 Event ID: SS1131137_CS.
    If you are not seeking CHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.

About this course

As a manager, you wear two hats that can be difficult to manage effectively. On one hand, you have to evaluate your employees and make decisions regarding promotions, demotions, salary actions, and terminations. On the other hand, you are also a coach and an advocate for your employees' success. Employees may be reluctant to be frank and discuss weaknesses or mistakes. While there is no perfect solution, this course will help you to understand the problems and provide you with a strategy to effectively balance these two inherently conflicting roles.


What you'll learn

After completing this course, you will be able to...

  • Apply the four-step coaching process
  • Make clear separations between performance reviews and developmental coaching sessions
  • Demonstrate how to listen effectively and with empathy
  • Recognize how to discuss performance issues that will impact an employee's ability to achieve his/her goals


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Holding Effective Meetings

How can you make the best use of employee time in meetings? Learn about the key components to running a successful meeting. 

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Enroll

Course Information

  • Format: Self-paced
  • Price: Free
  • Length: 1 hour
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_HEM.
    If you are not seeking CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Management and Finance Skills
  • Learning Level: Awareness
  • Supplemental materials: Job Aid
  • Pre-requisites: None
  • Articulate
  • Technical Requirements: This training was created with Articulate Storyline. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Have you ever attended a meeting that was disorganized, took much longer than it should have, and ended with nothing to show for it? We've all sat through meetings like that at some point in our careers. Not only are they frustrating to the attendees, but they also deplete one of our most valuable resources, time. In this training, you'll learn about the key components of successful meetings so you can plan, set up, and run a meeting that makes the best use of everyone's time.


What you'll learn

After completing this course, you will be able to...

  • Determine the need for a meeting
  • Plan a successful meeting
  • Set up a meeting
  • Effectively run a meeting
  • Follow up after a meeting


Enrollment and Contact Hours

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org


Acknowledgement:

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877 “Regional Public Health Training Center Program”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Grant Writing Basics

What are the best practices you should know to write a winning grant proposal and maintain long-term support?

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Enroll

Course Information

  • Audience: Public health professionals
  • Format: Self-Paced
  • Price: Free
  • Length: 1.5 hours
  • Credential(s) eligible for contact hours: Sponsored by New England Public Health Training Center (NEPHTC), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours are 1. Provider ID: 1131137 Event ID: SS1131137_GWB.
    If you are not seeking a CHES/MCHES contact hours, if you complete the evaluation, you will receive a Certificate of Completion. The Certificate will include the length of the course.
  • Competencies: Financial Planning and Management
  • Learning Level: Awareness
  • Companion Trainings: None
  • Supplemental materials: Course Guide and Technical Requirements (PDF)
  • Pre-requisites: None
  • Technical Requirements: This training was created with Articulate Rise. Please refer to the Articulate 360 System Specifications to ensure your system meets the minimum requirements for viewing.


About this course

Learners will uncover the essential components of grant writing, including where to find the right funding, the implications of different application processes, and the structural components of a grant proposal. Learners will also have the opportunity to assist a program manager with writing a grant for a hypothetical scenario.


What you'll learn

After completing the training, you will be able to...

  • Distinguish between different grant types
  • List the three main sources of funding
  • Identify where to look for grants
  • Describe best practices when crafting the various sections of a compelling grant proposal
  • Outline tips for winning and maintaining a grant proposal


Subject Matter Experts

  • Kathleen MacVarish
    Kathleen MacVarish, MS

    Associate Professor of the Practice,
    Boston University
    School of Public Health

Enrollment and Contact Hours

Select the Enroll Me button below to register for this course. If you have any trouble accessing the recording, contact  support@nephtc.org.


Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.