About this course

In this module you will learn that improving the health of populations is complex work and demands that we define health broadly, that we measure all aspects of health – thinking about cause and effect – and that we recognize the fact that the health system is only one part of the solution for improving health.

What you'll learn

After completing the training, you will be able to...

• Identify 5 factors that may impact the health of a community
• Explain the limitations of Medical Model and Lalonde model of health.
• Describe the importance of social determinants of health for a community.
• Apply Evans/Stoddart model to examine the social determinants of health within a specific community.

Subject Matter Experts

• 
  Dorothy Bazos, PhD

  Adjunct Assistant Professor
  Community & Family Medicine,
  The Dartmouth Institute
  Director, Dartmouth Population 
  Health Research Center
  

• 
  
  Jonathan Stewart, MA, MHA

  Regional Director
   U.S. Health Services,
  Northern New England
  
  

Enrollment and Contact Hours

Note there are two different options for enrolling in this course highlighted in the table below.

The Certificate of Completion will include the length of the module. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

Having trouble accessing the course? Contact support@nephtc.org

About this Webinar

Workplace violence encompasses a range of behaviors that involve acts or threats of violence towards employees occurring within the workplace. These behaviors can include verbal abuse, bullying, harassment, physical assaults, and even the extreme act of homicide. Data reveals that healthcare workers face a significantly higher risk of encountering workplace violence compared to workers in other industries. This alarming statistic indicates that healthcare professionals are five times more likely to experience such incidents. A recent survey conducted by National Nurses United in 2022 further supports this concerning trend, with 40 percent of hospital nurses reporting an upsurge in violent episodes within their workplace. In this session, the speaker will discuss types of violence, risk factors, preventive measures, and de-escalation techniques and tips.

What you'll learn

After completing this course, participants will be able to:

• Identify each of the four major types of inpatient violence
• Discuss strategies to manage each major type of violence
• Employ at least two strategies to manage each major type of violence

This webinar is recorded and made available within 2 business days of the webinar close. Please log in to view the recording in the section "View a Recording of the Webinar. "

Subject Matter Expert

• 
  

  Dr. Jeffrey Fetter
  
  Chief Medical Officer New Hampshire Hospital Assistant Professor of Psychiatry Geisel School of Medicine at Dartmouth

About this Recording

Jessica Santos, Ph.D, esteemed lecturer at Heller School for Social Policy & Management at Brandeis University, analyzes the role of policy in how our economy structures health, wealth, jobs, and equity. Santos suggests a need for significant intervention, structuring equity into the future.

Jessica Santos walks the listener through the state of wealth and equity in the United States, while acknowledging the realities of racial and economic divides and urging the listener to consider how to structure equity into the future of economic policy.

What you'll learn

At the end of the recording, participants will be able to:

• Recognize the exponential economic impacts of COVID-19 on New Hampshire, Vermont, and the United States
• Make connections between underlying social, racial, and economic divides; and recognize the consequences of these divides
• Conclude that significant intervention is needed in economic patterns to structure exponential equity
• Consider how to craft economic policy in Vermont and New Hampshire while prioritizing racial equity

Subject Matter Expert

• 
  Jessica Santos, Ph.D
More

Lecturer at Heller School for Social Policy & Management, Brandeis University. Principal Investigator on multiple federally and privately funded mixed methods studies focused on examining pathways for economic stability, upward mobility, and equity through social policy.




Registration

Select the Enroll Me button below to register for this recording. If you have any trouble accessing the recording, contact support@nephtc.org.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this Webinar

This is a demanding moment for our workforce and all of us world-wide which is requiring us to think about new ways of delivering programs and new ways of communicating with our colleagues. Within this context, participants will examine the nature of intergenerational communication in the workplace and consider their ‘leadership presence’ to bring out the best in everyone. The webinar will address such questions as: what kind of environment do we need to create to promote dialog? What skills do we need to do to be effective as employees and managers and why? What strategies can we put into place to align workplace expectations and further strengthen intergenerational communication in our workplace?

We know you are committed to having a vibrant public health system that provides quality health care to our communities. Come to this webinar to explore how intentionality and attentive intergenerational communication can result in a productive work environment, positive outcomes for you and your colleagues, and the communities you serve.

What you'll learn

At the end of the webinar, participants will be able to:

• Identify characteristics of different generations in the workforce and reflect on how our perceptions and beliefs affect our attitudes and behaviors
• Construct your vision of a ‘leadership presence’ that creates a positive work environment in an intergenerational workplace
• Outline strategies for fostering a productive workplace
• List action steps for creating a work culture in which multiple generations can thrive in diverse work environments

Subject Matter Expert

• 
  

  Sadhana Warty Hall

  Deputy Director of the Rockefeller Center
  Dartmouth College

More

Sadhana Warty Hall is the Deputy Director of the Rockefeller Center at Dartmouth College. She has designed management and leadership programs that prepare Dartmouth undergraduates for entry into the workforce. Her current workplace encompasses staff from different generations. In 2015, Ms. Hall was the recipient of the Sheila Culbert Distinguished Employee Service Award given by Dartmouth College in recognition of a decade of work during which she built, broadened, and brought academic rigor to experiential learning programs that deepen students’ knowledge and understanding of public policy and strengthen their leadership skills. In 2019, Ms. Hall was one out of 45 individuals worldwide to receive the Endeavour Executive Leadership Award, presented by the Australian government to leading professionals to undertake research and professional development in Australian institutions. Hall has worked for more than 20 years with communities in Asia, Pacific, and the Former Soviet Union to implement programs in health, education, agriculture, and economic development. In the US, Ms. Hall's experience includes working for the NH Department of Health and Human Services. She also served as the director of international relations with the Global Health Council, where she also directed three annual global health conferences with 1,500 participants representing 80 countries. All these experiences have sparked her interest in how we can foster vibrant intergenerational communication in the workplace. Hall holds a B.S. from the University of Delhi, India, a M.A. from the University of Rajasthan, India, and a M.P.H. from the University of North Carolina at Chapel Hill's Gilling’s School of Public Health.

Registration

Select the Enroll Me button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

_{* Yale School of Public Health, Office of Public Health Practice, a New England Public Health Training Center partner, is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. All CHES credit inquiries are managed by YSPH}

About this Webinar

This webinar will describe the intersection of firearm safety and suicide prevention and how public health and firearm advocates have worked together on this issue. We will focus on experiences in New Hampshire where the Gun Shop Project was originally developed and how it has been implemented in a growing number of places around the county.

What You'll Learn

At the end of the course, participants will be able to:

• Describe the principal commonality between the public health and firearm communities
• Identify several issues in your community that may benefit from a collaborative approach
• Access a variety of materials that you can utilize in your own efforts

Subject Matter Expert

• 
  Elaine Frank, MHS
  CALM
  NH Firearm Safety Coalition
More

Elaine Frank is an Injury Prevention and Public Health professional who has focused her work for the past ten years at the intersection of Firearm Safety and Suicide Prevention. She is the co-developer of CALM – Counseling on Access to Lethal Means – and the Co-chair of the NH Firearm Safety Coalition that created the Gun Shop Project and other efforts to engage the firearm community in preventing suicide.
Ms. Frank earned a Master of Health Sciences at Johns Hopkins School of Hygiene and Public Health where she learned how and why to collaborate in order to address complex issues.







Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact support@nephtc.org.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this Webinar

Traditionally, public health and the medical society relied on abdicating the responsibility to the patient and expecting the patient to improve their health. For example, a pre-diabetic patient is given health and nutrition education and is expected to adjust their diet and exercise to improve their health, leaving the responsibility to the patient. In this webinar, the speaker will discuss the importance of building public health solidarity between the provider, public health professional, government agencies, and the community to respond effectively to various health conditions and future pandemics. This session will discuss the collective experience of COVID-19, rebuilding trust and expertise, and understanding risk mitigation. The speaker will present a COVID-19 case study and engage attendees in group discussions.

What you'll learn

After completing this course, participants will be able to:

• Discuss the collective experience of COVID-19.
• Explain how to rebuild trust and expertise post-COVID.
• Identify, prioritize, and evaluate risks.

This webinar is recorded and made available within 2 business days of the webinar close. Please log in to view the recording in the section "View a Recording of the Webinar. "

Subject Matter Expert

• 
  Mojgan (Mo) Sami, PhD, MA
  Assistant Professor of Health Equity CSUF Dept. of Public Health MPH Internship Coordinator Co-Director, Health Equity for All Lab (HEAL) Faculty Advisor, SWANA
More

Mojgan Sami, PhD, MA, holds a doctorate in Urban Planning from the School of Social Ecology at the University of California, Irvine, with an emphasis on Public Health. She also holds a Master’s degree in International Law and Economics from Johns Hopkins School of Advanced International Studies. She teaches undergraduate courses in health equity and global health. Dr. Sami’s research interests include infrastructure and ecological impacts on health equity and wellbeing. Dr. Sami is the Co-Director of the Health Equity for All (HEAL) Lab at CSUF and sits on the Planetary Health Work Group of the International Union of Health Promotion & Education (IUHPE). She also served as an advisor for the World Health Organization TDR program.

Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing the course, contact support@nephtc.org.

_{Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.}

About this Webinar

Reliable data is necessary for public health, in every aspect of practice. In this session, the presenters will talk about the variety of ways data are critical to public health and discuss some of the common data used in public health. The presenters will provide examples of resources available for public health professionals in NH.

What you'll learn

After completing this course, participants will be able to:

• Locate common public health data
• Explain how to use data when making decisions

Subject Matter Experts

• 
  

  Amy Costello

  MPH, Director, Center for Health Analytics, Institute for Health Policy and Practice, UNH
More

Amy Costello is the Director of Health Analytics and Informatics at the Institute for Health Policy and Practice. With the Center Health Analytics, Amy works closely with the IHPP analytic team to develop information and data system solutions for clients like the NH Department of Health and Human Services, NH Purchasers Group, Accountable Care Learning Network, and Maine Quality Counts. Amy is also actively engaged with the APCD Council, a federation of organizations and state agencies that are interested in the development, standardization and utility of all-payer healthcare claims databases. Amy brings years of experience with health data standards initiatives, and works closely with states, payers, and Data Standards Maintenance Organizations to design solutions for reporting to federal and state data agencies.

• 
  

  Josephine Porter

  MPH, Director,
  Institute for Health
  Policy and Practice,
  UNH
More

Josephine Porter, MPH, serves as the Director for the Institute for Health Policy and Practice. Jo joined the Institute in December 2007, as a project director. She served as the Deputy Director for several years, before becoming the Director in 2015. Jo oversees operational functions across IHPP. She also co-chairs the All-Payer Claims Database Council (APCD Council) and serves on the Governor’s Commission for Medicaid Care Management. Jo is part of Academy Health’s State-University Partnership Learning Network and is a steering committee member for that group. She also serves on the UNH Analytics Steering Committee. Jo brings many years of health care-related project management and program development experience to IHPP. She has private sector experience, including program management with Health Dialog, Inc., a care management firm. She also previously served as the Associate Director of the New Hampshire Health Information Center at UNH and was the NH BRFSS state coordinator for the NH Department of Health and Human Services. Her research interests are in health data collection and dissemination and using data to effectively improve health care quality.

• 
  

  William Moir

  MPH, Chief Health Statistics and Data Management, NH Division of Public Health Services
More

William Moir

• 

  Al Lemay (CAS’99, SPH’01)
  
  Business Systems
  Analyst,
  NH Division
  of Public Health Services

More

Al Lemay

• 

  Lynne Clement
  
  NH Radon Program Manager and Communications Specialist

More

Lynne Clement

Registration

Select the Enroll Me button below to register for this recording. If you have any trouble accessing the recording, contact support@nephtc.org.




Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

About this Webinar

We know good health goes beyond medical care and is influenced by economic opportunity, affordable housing, and quality education - all factors that communities can transform. These "social determinants of health" are the focus of this talk, using data and evidence from the County Health Rankings & Roadmaps to learn how to strengthen community efforts to improve health outcomes.

In addition, learn how Carroll County Coalition for Public Health's health partners are mobilizing community-wide approaches to address housing and transportation challenges in order to affect the conditions in which all people can be healthy.

Also hear about Cheshire Medical Center's Prescribe for Health Program that uses provider referrals to Population Health Workers to more effectively connect patients to the community-based supports that will make healthier choices the easier choices, especially for those with chronic disease who are also socio-economically disadvantaged.  Hear how the Monadnock Living Wage Work Group is working with area businesses to pledge to pay an entry wage equivalent of $15 by 2020. 

What you'll learn

At the end of the course, participants will be able to:

• Explore the data provided by the Rankings to understand how it affects your community
• Describe the connection of social determinants to the health outcomes
• Explore evidence-based resources to prepare to take action
• Discuss how Carroll County Coalition for Public Health mobilized community-wide approaches to address housing and transportation challenges
• Discuss how Cheshire Medical Center’s Prescribe for Health Program uses provider referrals to connect patients to community-based supports.
• Explore how the Monadnock Living Wage Work Group is working with area businesses to pledge to pay an entry wage equivalent of $15 by 2020.

Subject Matter Experts

• 
  Kitty Jerome, MA
  
  Action Center Team Director, Coaching and Outreach
  County Health Rankings & Roadmaps
  
 
• 
  Emily Benson
  
  Public Health Advisory Council Coordinator
  Carroll County Coalition for Public Health
  Ossipee, NH
  
• 
  Rudy Fedrizzi, MD,
  
  Director of Clinical Integration
  Center for Population Health at Cheshire Medical Center
  

Registration and Contact Hours

Select the Enroll button below to register for this webinar. If you have any trouble accessing the webinar, contact trainingmanager@nephtc.org.

The Certificate of Completion will include the length of the webinar. Generally 50 – 60 minutes is equivalent to 1 contact hour. Contact hours may be applicable towards continuing education requirements for certain credentials. Check with your credentialing body to verify if the topic meets its continuing education requirements.

About this Webinar

This webinar will examine the various aspects of resource management in health care, health organizations and nonprofits. Resource management is the evidence-based process by which health care organizations effectively distribute human, capital, supply and data resources in a manner that assures operational and financial stability for the organization and quality care for individuals. 

Traditionally in health and social service organizations, resource management and fiscal and budgeting responsibilities have been the purview of the chief financial officer, accountants, and budget analysts. However, today, front-line managers are being called upon to integrate fiscal planning and resource management into their clinical and operational responsibilities. 

This program is intended for public health leaders who have limited knowledge, skills and experience with resource and financial management and or those wish to review and/or refresh their knowledge of fiscal principles.

What you'll learn

After completing this course, participants will be able to:

• Describe the major resources in health care requiring a management approach
• Identify strategies and tools to monitor resource utilization
• Explain possible performance deviations through a variance analysis process
• Identify strategies for performance improvement in the resource management process
  

This webinar is recorded and made available within 2 business days of the webinar close. Please log in to view the recording in the section "View a Recording of the Webinar. "

Subject Matter Expert

• 
  Rebecca Arsenault, DHA, RN, FACHE
More

Rebecca serves as adjunct faculty and an adjunct academic partner in Southern New Hampshire University’s graduate healthcare administration program and adjunct faculty in University of New England’s graduate public health program. Dr. Arsenault has over thirty-five years of healthcare administrative experience in hospital chief executive officer, chief operating officer, and chief nursing officer roles.

Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing the course, contact support@nephtc.org.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}

About this Webinar

This session is designed to take public health professionals through an interactive and participatory group discussion on leading change in the public health and healthcare settings. In this session, the speaker will provide an overview of change management theories, change management applications, how to create a sense of urgency as a pre-condition for change, how public health professionals should think about when leading change, and the current level of fatigue observed in the healthcare system within the context of change management in the current environment.

What you'll learn

After completing this course, participants will be able to:

• Explain change management theories and their applications
• Identify ways to create a sense of urgency when leading change
• Apply change in public health and healthcare settings

Subject Matter Expert

• 
  Louise Keogh Weed
  Program Director,  Leadership Strategies for Evolving Health Care Executives Program,  Practice Transformation Specialist, Harvard Medical School Center for Primary Care
  
More

Louise Keogh Weed has her Masters in Public Health in Health Policy and Management from Harvard School of Public Health. Since then, Louise has worked in quality improvement and patient safety in the Boston hospital system. Most recently, she served as the Director of Medical Management and Improvement at Codman Square Health Center, a unique health center in Dorchester known for its leadership in innovation. In this role, Louise oversaw all Primary Care innovation work, created the infrastructure for organizational innovation, and worked with Medical leadership on management of the Provider practice. Louise is an instructor at HSPH, teaching in the department of Health Management and is the Co-Director of Leadership Strategies for Evolving Healthcare Executives. Louise is especially interested in non-profit strategy and leadership. Louise has a BA in Women’s Studies from Tufts University and is committed to equity, including racial and social justice, as part of all of her work. In 2018, Louise and her husband adopted an amazing dog named Mugsy.

Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

About this Webinar

This session is designed to take public health professionals through an interactive and participatory group discussion on leading change in the public health and healthcare settings. In this session, the speaker will provide an overview of change management theories, change management applications, how to create a sense of urgency as a pre-condition for change, how public health professionals should think about when leading change, and the current level of fatigue observed in the healthcare system within the context of change management in the current environment.

What you'll learn

After completing this course, participants will be able to:

• Identify 2022 recommended vaccinations and schedule for pediatric and adolescent patients.
• Discuss the benefits and side effects of the various vaccines for pediatric and adolescent patients.
• ​Discuss strategies to improve vaccination rates in pediatric and adolescent patients, including addressing vaccine hesitancy.​

Subject Matter Expert

• 
  Wendy L. Wright 
  DNP, ANP-BC, FNP-BC, FAANP, FAAN, FNAP, Adult/Family Nurse Practitioner, Owner and Family Nurse Practitioner, Wright & Associates Family Healthcare
  
More

Louise Keogh Weed has her Masters in Public Health in Health Policy and Management from Harvard School of Public Health. Since then, Louise has worked in quality improvement and patient safety in the Boston hospital system. Most recently, she served as the Director of Medical Management and Improvement at Codman Square Health Center, a unique health center in Dorchester known for its leadership in innovation. In this role, Louise oversaw all Primary Care innovation work, created the infrastructure for organizational innovation, and worked with Medical leadership on management of the Provider practice. Louise is an instructor at HSPH, teaching in the department of Health Management and is the Co-Director of Leadership Strategies for Evolving Healthcare Executives. Louise is especially interested in non-profit strategy and leadership. Louise has a BA in Women’s Studies from Tufts University and is committed to equity, including racial and social justice, as part of all of her work. In 2018, Louise and her husband adopted an amazing dog named Mugsy.

Registration

Select the Enroll Me button below to register for this course. If you have any trouble accessing the course, contact support@nephtc.org.

Acknowledgement: This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of award 2 UB6HP31685‐05‐00 “Public Health Training Centers.” The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.

About this Recording

Kerri Lowery, esteemed public health lawyer, uses storytelling, data, and policy initiatives to outline the state of housing and food insecurity in the United States. As COVID-19 has illuminated these issues, Lowery discusses the opportunities and partnerships that can be made for the future.

Kerri Lowery provides insight into the lives of those in the United States who are food and housing insecure, discusses the adverse health impacts of food and housing insecurity, and highlights the policy initiatives and partnerships that can be used to address these issues going forward.

What you'll learn

At the end of the recording, participants will be able to:

• Recall the adverse health impacts of food and housing insecurity in the United States
• Identify policy and partnership programs that can be utilized to address food and housing insecurity
• Assess how aforementioned components have contributed to consequences in health, food and housing insecurity, and equitable divides in the COVID-19 pandemic

Subject Matter Expert

• 
  Kerri McGowan Lowrey, J.D., M.P.H
More

Kerri McGowan Lowrey, J.D., M.P.H., is Deputy Director and Director for Grants & Research for the Network for Public Health Law, Eastern Region, based at the University of Maryland Francis King Carey School of Law. Kerri has more than 20 years of experience as a public health lawyer. Her areas of focus have included injury prevention law, particularly sports and recreational injury prevention in children and adolescents; laws affecting return to school after traumatic brain injury; health data privacy and sharing in the school setting; education as a social determinant of health; and housing instability. Most recently, Kerri has spearheaded the development of an interprofessional eviction prevention project with the University of Maryland School of Social Work, which seeks to provide legal triage and access to community support services for families facing housing instability due to the pandemic. She currently serves as co-chair of the Children’s Safety Now Alliance Steering Committee, an alliance of more than 35 organizations seeking to elevate child safety as a national priority and address the related needs of state and local health departments. Kerri’s specialized training includes a four-year term as a Cancer Prevention Fellow at the National Cancer Institute, where she assisted in developing the Cancer Prevention Fellowship Ethics Track. Prior to joining the Network for Public Health Law, Kerri served as Technical Vice President at the MayaTech Corporation in Silver Spring, MD, and Manager of its Center for Health Policy and Legislative Analysis. Kerri received her J.D. from the University of Maryland School of Law, an M.P.H. from the Johns Hopkins University Bloomberg School of Public Health, and A.B. in public policy and American institutions from Brown University.




Registration

Select the Enroll Me button below to register for this recording. If you have any trouble accessing the recording, contact support@nephtc.org.

_{Acknowledgement: This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31685 “Regional Public Health Training Center Program.” This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.}